Reference

Read Our Terms Before You Start

These terms set out how your nusa35 account works — what we expect from you, what you can expect from us, and how transactions via DANA, OVO, and GoPay are handled.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessFair use policy enforcedTerms updated when needed

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What These Terms Actually Cover

nusa35 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a nusa35 account, you agree to these terms in full. They apply to every part of the platform — casino games, the sportsbook, live tables, and all wallet transactions. When you deposit via DANA, OVO, or GoPay, the transaction is bound by

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both your wallet provider's rules and our own deposit policy. Withdrawals go back to the same verified wallet used for the deposit; we do not send funds to a different account or a third-party wallet without identity verification. We reserve the right to place a hold
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on your account balance while we verify a withdrawal request — this is a standard fraud-prevention step, not a penalty. Account access may be suspended if we detect activity that conflicts with fair-use rules, including use of automated tools, multiple accounts from one device, or transactions
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we cannot verify. We may update these terms at any time. When we do, we will note the revision on this page. Continued use of your account after a revision means you accept the updated terms. If any part of these terms is unclear, reach out
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to our support team before making further deposits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How nusa35 Handles Your Account Data

Account data and wallet details you provide — including your linked DANA, OVO, or GoPay information — are stored only for as long as needed to operate your account and meet our legal obligations. We do not sell your data to third parties. Players in Depok and across Indonesia can request a summary of the data we hold by contacting support. Security on account login uses OTP verification; if you receive an OTP you did not request, change your password immediately and notify us.

Data Retention We keep your account and transaction records for the period required by our operating obligations. When your account is closed, data is deleted per our retention schedule.

Cookie Use We use session cookies to keep your account active while you browse. Preference cookies remember your wallet choice — DANA, OVO, or GoPay — between sessions.

Account Security Every login is protected by OTP confirmation sent to your registered number. We never ask for your full wallet PIN; report any request that does to support immediately.

Data Requests You have the right to request a copy of the data linked to your account. Contact support via live chat or email with your account ID to start the request.

TERMS CONTACT

Reach Us About Any Terms Question

If something in these terms is unclear — or if you believe an account action was applied incorrectly — our support team is the right place to start. You can reach us through live chat, email, or the in-app message channel. For wallet-related disputes involving DANA, OVO, or GoPay, have your transaction reference ready before you contact us so we can check the record faster.

Team online

Live Chat

Open the chat widget from any page on nusa35. Describe your terms question and include your account ID for a faster resolution.

Email Support

Send a detailed message to our support address. Include your registered wallet type — DANA, OVO, or GoPay — and the transaction date if relevant.

In-App Messaging

Log into your account on mobile, go to the help section, and send a message directly. Useful for account-specific queries tied to your wallet activity.

Common Questions About Our Terms

These are the terms questions we get asked most often. If yours is not here, the support team can walk you through the specific clause that applies to your situation.

Yes. One set of terms covers your entire nusa35 account — slots, live casino tables, and the sportsbook are all included. Specific game rules may add conditions on top of these.

We currently support DANA, OVO, and GoPay for deposits and withdrawals. The wallet you deposit with must be the same one you withdraw to, after identity verification is complete.

We may pause withdrawals while we check the account. You will be notified through your registered contact. Most reviews are resolved after you submit the requested verification documents.

We update the revision note on this page whenever terms change. Continuing to use your account after a change means you accept the revised version. Check this page periodically.

No. Our terms allow one account per person. Duplicate accounts are treated as a fair-use breach and may result in both accounts being suspended and balances held pending review.

Contact support via live chat or email, include your account ID, and ask for a data summary. We process these requests in line with our data retention policy and applicable local law.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read Our Terms Before You Start

How nusa35 Handles Your Account Data

Reach Us About Any Terms Question

Live Chat

Email Support

In-App Messaging

Common Questions About Our Terms

01 Do these terms apply to both casino games and the sportsbook?

02 Can I use any e-wallet for deposits and withdrawals?

03 What happens if my account is flagged for review?

04 How will I know if the terms have been updated?

05 Can I have more than one account on nusa35?

06 How do I request the data nusa35 holds about me?

Terms & Conditions

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